Join our team

We are looking for competent, hard-working, and down-to-earth people with a growth mindset to join our team, who believe in our vision and want to be an integral part of our community. We believe that the success of our community will largely hinge on a team that brings their heart and soul, day in day out, to deliver all aspects of our community experience.

Weekend Maintenance Technician (Weekends)

Job Overview:

We are looking for a skilled and reliable part-time Maintenance Technician to join our team in ensuring the smooth operation and maintenance of our coliving building on weekends. The Maintenance Technician will be responsible for performing a variety of maintenance and repair tasks, keeping accurate records of all work completed, and ensuring compliance with all relevant health and safety regulations. This is a part-time role for Saturdays and Sundays weekly. 

Key Responsibilities: 

  • Conduct a daily walk-through of the building to ensure all common areas and systems are in good working order.
  • Respond to emergency calls and perform necessary repairs to ensure the safety, security, and satisfaction of all occupants.
  • Conduct routine testing of building systems, including fire alarms, sprinkler systems, and emergency lighting.
  • Inspect and maintain building exteriors, including roofs, gutters, and siding.
  • Conduct routine maintenance and repair of electrical, plumbing, and mechanical systems.
  • Perform preventative maintenance on HVAC systems, including cleaning filters and checking motors.
  • Monitor and maintain the building’s water supply, including testing water quality and maintaining water treatment equipment.
  • Provide monthly utility readings from the units and the main metre
  • Maintain the building’s inventory of tools, equipment, and supplies.
  • Coordinate with outside contractors as needed for specialised repairs and maintenance tasks.
  • Place purchase orders in line with the company standards in good time to allow sufficient delivery time for consumables. 
  • Follow the company’s maintenance schedules and procedures to effective and compliant operations.
  • Ensure that all residents are following building rules and regulations, such as not smoking in common areas and properly disposing of trash and recycling, and that there are no hazards during maintenance routine checks.
  • Perform individual unit turnovers, which may involve painting, cleaning, and making minor repairs to prepare the unit for new residents.
  • Respond to resident inquiries and complaints in a timely and professional manner, including responding to emails and member requests within 24 hours and ensuring that all issues are dealt with promptly and effectively.
  • Demonstrate computer knowledge to access maintenance management systems, email, and other software applications.

Qualifications:

  • High school diploma or equivalent required, trade school or vocational training preferred.
  • Minimum of 2 years’ experience in building maintenance or a related field.
  • Knowledge of electrical, plumbing, and mechanical systems preferred

OTE (Base + Bonus): £30k pro-rata for part-time role, two days a week on Saturdays and Sundays.

Night Time Social Host (Southall &Soul)

Job Overview:

As a Night Social Host in the &Soul community, you will be responsible for creating an exceptional experience for our members. You will wear many hats, including checking in and out members, handling any complaints or issues that arise, preparing our morning breakfast, sorting mail and packages, staging and preparing our communal areas and ensuring that our members have an unforgettable stay.  

Key Responsibilities: 

  • Greet members upon arrival, verify their identity, process payments, and provide information about our space and amenities during check-in.  
  • Answer phone calls and emails promptly and professionally. Ensure that all non-members are properly registered, making sure that our space remains safe and secure for all members. 
  • Collect keys and any other items that were borrowed or rented during the member’s stay, process any additional charges and ensure that the member is satisfied during check-out.  
  • Prepare and lay out our daily morning breakfast, completing all checks to ensure food safety compliance and the highest possible member satisfaction.  
  • Troubleshoot issues in our Audio and Visual studio, directing members to our guides for information on how to use the equipment and reporting tech issues to the relevant team members. 
  • Address member complaints or issues promptly and professionally, listen to their concerns, offer solutions, and ensure that they feel heard and valued. Check back with members to ensure their complaints and issues raised were dealt with and that they are happy with the outcome.   
  • Sort and distribute mail and packages to the correct recipient whenever needed.  
  • Conduct regular walks around the building to ensure fire safety and security and report any issues to management. Also to ensure that our shared spaces are clean and well-maintained, including common areas, kitchens, and bathrooms. 
  • Update member information, maintain accurate records of member accounts. Update the daily handover to keep an ongoing record of events and to update the day team.   
  • Work collaboratively with our housekeeping and maintenance teams to organize any additional needs for our members.  
  • Attend to any other duties or special projects as assigned by management.  

Qualifications:

  • Previous experience in night customer service or hospitality preferred.  
  • Ability to multitask and work in a fast-paced environment.  
  • Excellent communication and interpersonal skills.  
  • Strong attention to detail.  
  • Basic computer skills required. 
  • Experience with DJ and podcast equipment (preferred, not essential) 
  • Experience with and interest in food preparation (preferred, not essential) 

OTE (Base + Bonus): £27k pa salary plus £3k pa bonus paid in 4 quarterly installments

Hours: Full Time, 4 nights on, 4 nights off rotation, 12 hours per night 8pm-8am  

Location: Southall &Soul, 27 Uxbridge Road, UB4 0JN 

Reports to: General Manager  

Interviews start: From 15th July 2024  

&Soul Job Application

Let's work together!

"*" indicates required fields

First Name*
Last Name*
Accepted file types: pdf, doc, docx, Max. file size: 256 MB.
This field is for validation purposes and should be left unchanged.