Southall FAQs

We build inspiring, functional spaces across London that offer value for money and are dedicated to wellbeing, community, creative expression, and personal growth. Spaces in which members can stay, work, and flourish as part of a diverse but like-minded community. We put our heart & soul into everything we do.

We offer a variety of different stays to cater for the varied needs of our community, which presently includes a lifestyle hotel in West London and residential apartments in East London. 

Our varied and extensive events programme is our primary tool for bringing our community together. We centre our activities around our core pillars: Ceremony & Ritual; Learning & Development; Connection & Communication; Wholeness & Healing; Dance & Play; Fitness & Self Care.

We believe that the best communities are steered by the people who stay within the building. That’s why our core events programme is delivered by our work exchange team, who stay in the building on a subsidised fee in exchange for their time and expertise.

We will also host regular whole-community gatherings to provide space for ceremony, ritual, feedback, and discussion. We’ll seek to support your needs throughout your stay to enable &Soul to be your sanctuary; a place where you can feel at home.

We believe that connecting with one another and sharing your wholeness are integral to the culture in the best communities. There is no obligation to contribute your time and skills to our other community members, but we support our members to become active participants in community life.

If you would like to contribute your time by joining the Work Exchange team, you’ll be able to discuss this with us during your application process.

Everyone is welcome and encouraged to share their interests and hobbies if they feel they want to add something to our programme. We will endeavour to support and promote any gathering that is free and available to &Soul members.

If you're not staying at &Soul, but you would like to host an event with us, please fill our our event proposal form on the get involved page.

Here are some of the unique features that we are most proud of and that really set us apart from other similar spaces:

- dedication to wellness: daily wellness programme, wild spa, meditation pod, yoga shala, movement studio, gym, alcohol-free bar

- creative residencies: breathwork & meditation, fitness & movement, chefs, gardeners, DJs and many more are invited to contribute their talents to the community and programme

- rich in art: artist studios with artist-in-residence programme, bespoke art in every bedroom, custom murals, revolving exhibitions, art & craft workshops, and immersive installations

- giving back: volunteering in the local community, supporting local charities, donating profits from events, job and integration opportunities for the local community

- sustainable design: lights made from seaweed, desks made from yoghurt pots, carpets made from plastic bottles, furniture grown from mycelium, tables made from upcycled floor tiles, shelves made from hyper-local wood

- hybrid work ready: large co-work with acoustic carpets, phone booths, podcast and recording studio, graphic design studio, workstations in every bedroom

- cutting edge events programme: keynote speakers, live music & DJs, art exhibitions, wellness-led workshops, ceremonies from diverse cultures

- fully serviced & hassle free: access to amenities and events programme, 24/7 concierge and security, parcel room, fully furnished bedrooms, utilities, and WiFi, all in one single fee.

Take a look at our rooms page.

&Soul members gain exclusive access to our incredible playground of amenities, including a wild spa, communal kitchen, organic kitchen garden, gym, creative studios, co-work, and so much more. See the amenities section on our stay page for more info.

We are a 7 minute cycle ride, a 17 minute journey on the 427 bus or a 20 minute walk from the station. Southall is on the Elizabeth line, approximately 16 mins from London Paddington. 

On request, we can provide you with a folding bike free of charge (we'll just take a security deposit to cover loss or damage), which will enable you to get to Southall station in under 7 minutes. You’ll  be able to take the bike with you on public transport, allowing you to avoid traffic and go pollution free throughout London and beyond.

We’ve now got a complementary weekday shuttle to get you to the station as swiftly and efficiently as possible for all you City commuters.

• Monday to Friday
• 6am, 7am, 8am
• 6pm, 7pm, 8pm
• must be booked 24 hours prior at reception
• Pickup & Dropoff – Hayes & Harlington to &Soul (7 minutes)
  &Soul (What Three Words: ///rent.waters.fool)
  Southall Station (What Three Words: ///economies.escape.trains)
  

We have worked hard to make sure &Soul is inclusive to all. We have 13 fully-fitted DDA rooms (including rooms fitted with hoists) and will ensure we always have an array of activities on our events programme to suit a variety of needs. If you would like to speak to us to help us understand your individual needs, please discuss this in your application process.

We love our nonhuman friends, but sadly our building wasn’t built for pets.

There are free, unrestricted bay parking spots around the building and we also offer on-site parking on agreement. 

In terms of your bike, we have it covered (literally); our bike rack is in a covered and secured area at the side of our building.

For your safety, our building is staffed 24/7. We employ CCTV in our communal areas and operate with a fob security system to ensure our building remains secure.

27 Uxbridge Rd, Hayes UB4 0JN.

While we’ve aimed to include everything, there are a few additional costs to consider, such as using our laundry room, which starts at £2.50 per wash and £1.50 per dry. A bi-weekly room cleaning is included; however, essentials such as toilet paper, cleaning products, and kitchen supplies are not provided.

No, the windows in our building do not open. This is for two important reasons:

Noise Pollution - As we’re located in a vibrant city environment, keeping the windows sealed ensures a quieter, more peaceful stay.

Safety - The building’s height and design mean that sealed windows are the safest option for everyone.

Instead, every room is fitted with a fresh air circulation and air conditioning system. This system continuously circulates and filters clean air throughout the building, ensuring a comfortable environment for all residents.